Samsung CMS is a total call management solution that fully integrates
with your Samsung phone system. This application provides a real
insight into how your business interacts with customers and suppliers in
real time using a configurable dashboard and reporting suite

Call now for a quote 954-581-8647 or click here for a brochure


By offering Samsung business telephone systems, DCP Services, Inc. is not just dedicated to your business. We’re fanatical about it. We want to see you thrive. Which is why we create each and every one of our groundbreaking solutions with your business in mind. Using their innovative products to drive performance, improve collaboration and empower you to set your business apart.

They can be counted on to carry the load, deliver value and help you crush the competition, today and tomorrow. We develop business solutions that meet the absolute highest of standards. Yours.

Because you deserve products that work just as hard as you do. With DCP Services, inc. and Samsung, it’s not just business.

It’s business, innovatedor .....Today’s dynamic, cash strapped and eco-conscious businesses are able to reduce or eliminate commutes and fuel costs. Plus improve your employee’s quality of life.




           Linking Technology And Business Value

Today’s workplace is no longer defined by the building with your company logo on it. Home-based employees and road warriors are becoming commonplace these days, and your communications system has to operate where your employees are most comfortable — Everywhere.

OfficeServ Communicator and Messenger

Enhanced collaboration. Greater mobility. Increased flexibility.
Now there’s an integrated communications application that can help you achieve all three—with the end result of providing better service to your customers. With Samsung’s OfficeServ™ Communicator Basic or OfficeServ™ Communicator Professional with Messenger, you can seamlessly bring together voice, video, and instant messaging capabilities at a price that matches your business size

Both versions of OfficeServ Communicator (Basic and Professional) operate in three modes that can be changed on the fly, so you can switch from DeskPhone to SoftPhone or UCPhone whenever you need to.

  • UCPhone mode for connecting to Samsung’s latest line of SMT-iSeries phones, enables specialized functionality such as uploading and downloading contacts from Microsoft® Outlook.
  • SoftPhone mode allows you to dial, answer, release, transfer, hold, or host conference calls right from the desktop, whether you are in the office or on the road.
  • DeskPhone mode provides desktop call control on all digital telephones

OfficeServ Communicator Basic

If you’re looking for improved call control and greater convenience, OfficeServ Communicator Basic can provide you with both. You can easily view a list of outgoing and incoming calls and hit redial to return calls you may have missed. Additional features include:

  • Video calling puts co-workers face to face with a click of a mouse, even if there are many miles between them.
  • Audio and video recording to your local PC lets you review what was discussed during a meeting.
  • Phone book for uploading Microsoft Outlook contacts.
  • Click to dial from Communicator or Microsoft Outlook or by highlighting a phone number in any document type (TXT, PDF, DOC, XLS, etc.) using a Free Dial Hot Key.
  • Access network directory service via Microsoft Exchange or a similar server.
  • Configuration tool allows personalization of your phone’s features with ringtones, pictures, and an enhanced phone book.

OfficeServ Communicator Professional with Messenger

OfficeServ Communicator Professional has all the Communicator Basic features and adds instant messaging, collaboration, and presence awareness functions. It even gives users the ability to turn an IM exchange into a video conference or whiteboarding session without interruption.

  • Instant messaging allows for real-time communication between colleagues at a distance.
  • Whiteboarding lets coworkers collaborate and brainstorm with one another right from their desktops.
  • File transfer gives participants in a chat session the ability to exchange files from within the chat window.
  • Presence awareness enables workers to quickly detect a colleague’s availability for a time-sensitive discussion.

Our OfficeServ 7000 Series telephone systems allow you to easily accommodate home, or road-officed employees by seamlessly connecting incoming calls to their remote location. Samsung’s remote IP phones allow your transient workers to handle, hold, conference, transfer or page just as if they were in the office.

Productivity, Efficiency & Affordability --- That's The SAMSUNG Advantage